Exercise 1: Same Word, Two Different Actions — Possible Solution
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This violates the heuristic Consistency and Standards, which says
users shouldn't have to wonder whether different words - or in this
case, the same word used in two different contexts - actually mean the
same thing. Using "Delete" for both a permanent, irreversible removal
and a temporary, reversible hide means the exact same label carries two
genuinely different real-world consequences depending on which screen
a user happens to be on.

A user who has learned, from one screen, that "Delete" is safe and
reversible is likely to click the same-labeled button on the other
screen expecting the same safe outcome - and instead permanently lose
data. The label itself gives no signal that anything different is
about to happen, which is exactly the kind of confusion this heuristic
exists to catch.

ANSWER: This violates Consistency and Standards - using the identical
label "Delete" for two functionally different actions (permanent
removal versus temporary hiding) means users can't reliably predict
what a given action will actually do based on its label, risking a
user permanently losing data while expecting the safe, reversible
outcome they learned elsewhere in the product.

WHY THIS WORKS AS AN ANSWER
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This correctly identifies Consistency and Standards as the specific
violated heuristic and explains the real, concrete risk this
inconsistency creates for a user, rather than only naming the
heuristic without connecting it to the actual scenario.