Exercise 3: Why an Assumption-Only Persona Isn't a Real Persona — Possible Solution ==================================================================== A persona is supposed to be a research artifact - a fictional, composite user built from real data about real people, used to keep a team grounded in actual human needs rather than an abstract idea of "the user." Building one purely from what everyone in the room already assumes skips the one thing that actually makes a persona useful: the real research behind it. The result looks like a persona (a name, a goal, a quote) but functions as a guess wearing a research artifact's own clothing. This isn't a harmless shortcut - a persona built on assumption can actively mislead a team, since it carries the same visual authority and internal consistency as a genuine one, making a team's own unexamined biases about "the user" look like verified findings once they're written down and given a name. The real fix is to base the persona on actual research - real interviews, real observed behavior, or real survey data from actual users - even a small amount, rather than skipping straight to writing the persona from assumption. Alan Cooper's own earliest prototype personas were built from as few as 7-8 informal interviews - a modest amount of real research, but real research nonetheless, is what separates a genuine persona from an assumption dressed up as one. ANSWER: This wouldn't count as a genuine persona because it skips the real research that gives a persona its actual value - it would be an assumption dressed up as a research artifact, not a research artifact itself. The fix is to base it on real data (interviews, observed behavior, or survey responses from actual users), even a small amount, rather than building it purely from the team's own existing assumptions. WHY THIS WORKS AS AN ANSWER ------------------------------ This correctly identifies the chapter's own central requirement - that a persona must be grounded in real research to be legitimate - and explains the real risk of skipping that step rather than treating it as a minor formality.