Exercise 2: Two Ways This Study Design Deviates From Nielsen's Own Recommendations — Possible Solution ==================================================================== Deviation one: running a single 15-user study instead of three separate 5-user studies. Nielsen's own real recommendation is three rounds of 5 users each, with real fixes made and retested between rounds - a single big study never gets the chance to catch problems that a redesign itself introduces, since there's no round after it to test the fix. Fifteen users tested all at once, against the same un-revised design, is a genuinely different (and less effective) study design than what the formula was actually built to support. Deviation two: not splitting participants across the three genuinely distinct user types. Nielsen's real guidance is that when a product has several highly distinct user groups, the 5-per-round figure needs to be split per group (for example, 3-4 users per group when there are two groups) rather than treated as one shared pool - a handful of users drawn from a mix of three very different audiences won't adequately represent any one of them, since problems specific to one group can easily go undetected if too few of that group's own users were actually included. ANSWER: The two real deviations are (1) running one 15-user study instead of Nielsen's own recommended three separate 5-user rounds with fixes and retesting between them, and (2) not splitting participants across the three genuinely distinct user groups, which Nielsen's own guidance says needs a separate, smaller batch of users per group rather than one shared pool. WHY THIS WORKS AS AN ANSWER ------------------------------ This correctly identifies both of the chapter's own explicitly stated caveats to the 5-user formula and applies each one to the specific study design described, rather than treating the formula as a single, unconditional rule.